Shipping and delivery time
Before you place an order
If you decide you would like to place an order with BEBECATALOG by speaking to one of our personal shopping advisors, please have the following information ready as it will help us process your order
Can access be gained easily for the furniture to be delivered?
Are the doors wide enough, are there any awkward stairs, lift or passageways?
Will the furniture fit in the room? Which range are you interested in?
Which items from the range do you want to order?
Please note that if you are thinking of buying extra items such as a footstool or chair at a later date, there may be a slight colour shade variance. It is therefore best to order all the furniture you require at the same time
What colour would you like the furniture in? How would you like to pay for the furniture?
To provide you with the very best service, we may monitor or record our calls for training purposes. We may use third party agencies to help analyse calls to improve customer service. Processing your order and delivery dates You will be informed of the likely approximate length of time until delivery at the point of order.
DELIVERY TIME , FURNITURE
Standard delivery 1-2 days, for some Furniture between 2-6 weeks, depending on stock availability on specific items. Once your order is confirmed as available for delivery we will contact you to agree definite arrangements for the date of delivery. Where possible we will deliver on the first available van in your area as we are unable to store your furniture. Every effort is made to see that the approximate delivery date is accurate, but on rare occasions the manufacture of your furniture may be delayed through circumstances beyond our control. We will, of course, make every effort to keep you informed. If you choose to pay by one of the interest free credit options the approximate delivery time will start once we have received your signed finance documents and sales contract, so please, return this paperwork as soon as possible. Your swatch box should be despatched in the next day or two, and we'll contact you by email to let you know that your swatch box is on its way. We would also like to keep in touch with you in the future. However, if you only want to know that your swatch box has been despatched, you can unsubscribe by clicking the link in the same email.
Delivery and installation
We don’t provide installation services but we can advise companies who may provide this service.
We delivery to EU countries at the separate delivery cost